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RainbowStayNimbin has a strict policy for handling customer and prospective customer information & respecting the privacy and confidentiality of individuals who visit this Site, provide comments, enquire about accommodation or stay as Residents of the Establishment, RainbowStay.
Personal information you provide to Rainbow Stay which identifies an individual is regarded by us as private and confidential and protected to the fullest extent possible. RainbowStay Nimbin will not disclose, distribute or sell information which identifies a client to third parties without prior written consent by the customer except when under an Order of the Court, or when bound by law, or when a crime or unlawful conduct is being commited, or suspected to have been or is about to be committed, or as necessary to process a booking, including at any time during, before, or after your stay with us, your information may be shared with hospitality industry 'horror guests' databases.
Further, our Customer Privacy Policy extends to protecting our Residents' private and quiet enjoyment of the property and so prior, confirmed appointments are necessary to visit the establishment.
Inspections of the establishment and inquiries from passing street trade or "walk-ins" are not accepted.
The whole of the estate is private property and trespass is strictly prohibited.
Internet Privacy Statement
When you look at this Site, we make a record of your visit and log the following information:
- the city your internet service provider is located
- your top level domain name (for example .com, .gov, .au, .uk etc)
- the date and time of your visit to the site
- the source of your visit, pages you accessed and the duration
- the type of browser, operating system, screen resolution, language & service provider you are using
- your IP address, date, time and location of your interrogation of the secure online booking request platform are recorded for quotes, availability and booking requests.
Access to Information Collected
The information collected above is used for marketing, website optimisation and booking purposes only. RainbowStay will not make an attempt to identify users. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our logs.
Use of information collected
We will only record your e-mail address if you send us a message. Your e-mail address will only be used for the purpose for which you have provided it and will not be added to a mailing list or used for any other purpose without your written consent. It is clearly indicated where secure transmission of information is available on this Site.
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